Communication Tips!

Effective Communication is the Mark of an Achiever!

101 Ways to Improve Your Communication Skills Instantly! by Jo Condrill and Bennie Bough, Ph.D.

We have made available several of the most important tips and techniques from the book. Use these and you will see your personal and business relationships grow through improved communications!

USE ABSOLUTES AND GENERALITIES SPARINGLY

• Avoid using absolutes and generalities.
• Explain why you are using absolutes or generalities. It
  shows you are aware of the word's properties and are using
  them for a specific purpose.
• When using absolutes or generalities, avoid assuming that
  your listener agrees with your statements.
  
  

PAINT VERBAL PICTURES

Help your listeners see what you mean. Everyone processes
information primarily through one preferred sensory channel
(sight, touch, smell, sound, taste). By referring to
different channels, everyone’s preferred mode is included.

• Use descriptions with colors, smells, and feelings.
  
• Use metaphors and similes.
  
• Use stories and anecdotes to enrich your message.
  
• Employ as many sensory channels as possible.

USE ACTIVE VERBS

• State the doer of the action before the action is done.
  
• Add clarity to your sentence by using active verbs.
  
• Use passive voice only occasionally, for variety.
  
• Assign responsibility for action.
  

USE AN OUTLINE

An outline helps you to organize your thoughts before speaking or writing. As the creative juices flow, jot down ideas, then go back and sort them.

• Make notes of what you want to say in outline form
  • List all major points or topics you want to address or cover.
  • List supporting points.
    • Give necessary details.
    • Provide examples or anecdotes
• Repeat this process until your entire message is covered.
• Arrange in a logical sequence, such as order of importance.
• Review and reshuffle points until they make the best impact.

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